Shipping & Returns

Shipping

We try our best to ship orders as soon as possible. Our current turn around time is approximately 1-2 weeks and is dependent on the size of your order.

This online shop is a small business, run primarily by me, designer Kristi Pierce. When I'm not designing and crafting earrings, I work full time as an Occupational Therapist for the local school district.  That means between a full time schedule and my family at home, I'm a crafter by night and weekend.  I will do my best to address all orders as quickly as possible but ask for grace, as sometimes schedules are very busy!  It may take up to 2 weeks for orders to ship. During peak business windows, like holidays and big sales, lead times may be extended temporarily. 

 

Shipping Rates

FREE U.S. first class shipping on orders totaling $40 or more before taxes and shipping fees.

$4.00 Flat rate USPS first class shipping on orders under $30.00

$8.00 USPS Priority Shipping 

USPS: First Class Mail 3-5 business days from ship date to receive order

Priority: 1-3 business days to receive order from ship date 

 

Returns

We do not accept returns at this time. If your earrings were damaged upon receiving them, we will replace your earrings with an identical pair if we have that item in stock. If this happens, please send us an email to kristipiercedesigns@gmail.com with “damage” in the subject line.

Exchanges

We do accept exchanges. Please send us an email to kristipiercedesigns@gmail.com with “exchange” in the subject line. Please include: order number, full name, and desired color or size you would like to exchange your current pair with. Exchanges must be made within 14 days of receiving your order. Earrings must be in original packaging and unworn. There are no exchanges on sale or discounted earrings. You will be responsible for any shipping fees.